About these terms
These Terms of Service (“Terms”) form the agreement between you and [AvrioBooks legal entity name and registered address] (“AvrioBooks”, “we”, “us”) for the AvrioBooks website and cloud accounting software (the “Service”). By creating an account, accepting an invitation or using the Service you agree to these Terms. If you accept on behalf of a business, you confirm you have authority to bind it. If you do not agree, do not use the Service.
The Service
AvrioBooks provides cloud accounting tools including invoicing, bills, bank statement import and reconciliation, reporting, budgets, fixed assets, inventory, multi-currency, tax return preparation, team permissions and related features. Which features you can use depends on your plan, as described on our pricing page. We may improve, change or retire features, and we will give reasonable notice of changes that materially reduce what your plan includes.
Accounts and security
- You must give accurate information and keep it up to date.
- Each person must use their own sign-in. You are responsible for activity under your accounts and for the people you invite.
- Keep credentials confidential and use the security features we provide, such as two-factor authentication. Tell us promptly if you suspect unauthorised access.
- Administrators control who can see and change a business’s records through roles and permissions.
- You must be at least 18 and use the Service for business purposes.
Free trial, plans and payment
- Free trial. Every business starts with a 30-day free trial that includes everything in the Premium plan. No payment card is needed to start.
- Plans and prices. After the trial you need a paid plan (Starter, Standard or Premium) to keep editing. Prices are per business per month, shown on our pricing page, and exclude VAT. You are billed in GBP or USD to match your business’s base currency. UK businesses are charged VAT at the applicable rate, currently 20%.
- Billing periods. You can pay monthly or annually. Annual billing is ten times the monthly price, so you receive two months free.
- Renewal and cancellation. Plans renew automatically until cancelled. You can cancel, upgrade, downgrade or resume at any time from your billing page. Cancelling stops the next renewal and you keep access until the end of the period you have paid for. There are no contracts.
- Payments. Payments are processed by Stripe on its secure pages. If a payment fails we will retry it, and you keep full access for a short grace period while you update your card.
- If your plan ends. The business becomes read-only. You can still view and export everything, and your data is not deleted because you stopped paying.
- Changes to prices. We may change prices for future billing periods by giving you reasonable notice before the change takes effect.
- Refunds. Except where the law says otherwise, fees already paid for a billing period are not refundable. If you believe you were charged in error, contact us and we will look into it.
Your data
You own the records you put into the Service. You give us permission to host, process, back up and display them solely to provide the Service to you and your users and as described in our Privacy Policy. You are responsible for having the right to enter the data, including personal data about your customers, suppliers and staff, and for complying with the laws that apply to it. Where we process that personal data for you, we do so on your instructions as your processor.
You can export your records using reports and files, and delete a business or your account from within the Service. You are responsible for keeping copies of records you are legally required to retain.
Acceptable use
You agree not to:
- break the law or use the Service to record or promote unlawful activity, including fraud or money laundering;
- attempt to gain unauthorised access to the Service, other accounts or our systems, or probe or test their security without our written permission;
- interfere with or overload the Service, or use automated means to access it other than our published API;
- upload malware or content that infringes the rights of others;
- resell or sublicense the Service, or use it to build a competing product;
- share credentials or exceed the user and business limits of your plan.
Accounting and tax responsibility
AvrioBooks is software, not an accountant or adviser. We do not provide accounting, tax, legal or financial advice. You, and your professional advisers, are responsible for the accuracy and completeness of the records you enter, for choosing accounting methods and tax treatments, for the reports and returns you produce, and for filing and paying on time. The Service prepares VAT or GST return figures and records filing and payment, but you submit returns to your tax authority yourself. Where you use a connection to a tax authority such as HMRC, you are responsible for authorising it and for what you submit.
Third-party services
The Service works with third parties, such as Stripe for payments, Google for sign-in, HMRC and providers of exchange-rate data. Their services are governed by their own terms, and we are not responsible for them. Features that depend on a third party may change or stop if that third party changes or withdraws its service.
Availability and support
We work to keep the Service available and to fix problems quickly, but we do not promise it will be uninterrupted or error free. We may suspend the Service briefly for maintenance. Support is provided by email and chat during our normal working hours.
Intellectual property
We and our licensors own the Service, its software, design and content. We grant you a limited, non-exclusive, non-transferable right to use the Service for your own business during your subscription, in line with these Terms. You keep all rights in your own data. If you send us feedback, we may use it to improve the Service without obligation to you.
Suspension and termination
You can stop using the Service at any time. We may suspend or end access if you seriously or repeatedly break these Terms, if your use puts the Service or other users at risk, or if the law requires. Where reasonable we will tell you first and give you the chance to put things right. If we end your access other than for your breach, we will give you reasonable time to export your data.
Disclaimers
To the extent the law allows, the Service is provided “as is” and “as available”, and we do not give warranties other than those that cannot be excluded, including any implied warranties of satisfactory quality, fitness for a particular purpose or non-infringement. We do not guarantee that the Service will meet your particular requirements or that reports will be free of errors caused by incorrect data.
Limits on our liability
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including for death or personal injury caused by negligence, or for fraud. Subject to that, and to the extent the law allows:
- we are not liable for indirect or consequential loss, or for loss of profit, revenue, goodwill, anticipated savings or data, or for penalties, fines or interest imposed by a tax authority;
- our total liability to you arising out of or in connection with the Service in any twelve-month period is limited to the fees you paid us for the Service in the twelve months before the event giving rise to the claim.
Your responsibility to us
You agree to compensate us for loss and reasonable costs arising from a claim by a third party that results from your breach of these Terms or from data you entered without having the right to do so, provided we promptly tell you about the claim and give you reasonable help to deal with it.
Changes to these terms
We may update these Terms. We will give you reasonable notice of material changes, for example by email or in the app, before they take effect. If you keep using the Service after the change takes effect you accept the updated Terms. If you do not agree, you can cancel and export your data first.
General
- These Terms, with our Privacy Policy and the pricing page, are the whole agreement about the Service.
- If a provision is found unenforceable, the rest remains in effect.
- Failing to enforce a right is not a waiver of it.
- You may not transfer your rights under these Terms without our consent. We may transfer ours as part of a merger, sale or reorganisation.
- Nothing in these Terms makes you our partner, agent or employee.
Governing law
These Terms and any dispute arising from them are governed by the law of [country or state whose law applies and where disputes are heard]. Nothing in this clause removes mandatory consumer or business protections that apply to you where you live.
Contact
Questions about these Terms? Email info@avriobooks.com.